FAQ Search Results
Can I contact you via telephone?
Yes, please contact us on +44 (0)1282 613364, Monday – Thursday 8.45AM-5PM, Friday 9AM-4PM.
Can I contact you via a live chat facility?
Yes, we offer a live chat service available on our website which is available during working hours. You can find this on the bottom right of the page.
Where is your company based?
We are located in the North West of England, based in Lancashire.
Can I contact you via email?
Yes, please contact us at [email protected]
Do you have a catalogue?
Unfortunately, due to our ever growing product range we do not currently offer a stock catalogue.
Can international customers contact you?
Yes, international customers can contact us via telephone +44 (0)1282 613364, email at [email protected] and via our live chat facility.
Do we sell wholesale and to the public?
Yes, we wholesale goods to trade customers and sell goods to the public.
Can I contact you via social media?
Yes, we are active on all social media accounts to support and answer any queries you may have. Monday – Thursday 8.45am-5pm, Friday 9am-4pm.
Do we offer a price match or price beating service?
Life Lab will try where possible to beat like-for-like UK quotes where the product quality, the terms of the sale and the accreditations held by the company are matching.
How are goods dispatched?
UK Mainland
Items weighing up to 260kg will be sent via courier on a 24/48hr working day service depending on shipping selection at checkout
Items weighing over 260kg will be sent via road haulage on a 1-2 working day haulier service
Do we have a newsletter?
Yes, we have a newsletter which you can subscribe to in your account settings.
How much is delivery?
We do offer a free UK Mainland express next day delivery service.
How do I know if my item has been dispatched?
All orders placed before 1pm (GMT) will be shipped that day, dependent on payment and stock availability.
Can I collect my item from your facility?
Yes, please contact us via telephone or email to arrange a store collection.
Do you deliver to my country?
We deliver to most countries worldwide.